Here's the full privacy policy with all email addresses updated to airlo.support@gmail.com:

AIRLO Privacy Policy

Effective Date: May 25, 2026

Airlo ("Airlo," "we," "us," or "our") is committed to protecting the privacy of all individuals who visit, purchase from, or interact with our website and services. This Privacy Policy explains what information is collected, how it is used, who it is shared with, and what rights are available regarding personal data.

By accessing the Airlo website or completing a purchase, the customer agrees to the collection and use of information in accordance with this policy. If any part of this policy is not acceptable, the customer should discontinue use of the website.

1. Information We Collect

Airlo collects the following categories of information:

a) Personal Identification Information

• Full name

• Email address

• Phone number

• Billing address and shipping address

b) Payment Information All payment transactions are processed securely through third-party payment processors (such as Stripe or PayPal). Airlo does not directly collect, store, or have access to full credit card numbers, CVV codes, or banking credentials. Payment processors operate under their own privacy and security standards.

c) Order and Transaction Data

• Purchase history and order details

• Return and refund records

• Customer support correspondence

d) Device and Usage Data When visiting the Airlo website, certain technical information is automatically collected, including:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on each page

• Referring URLs

• Device identifiers

e) Cookies and Tracking Data Airlo uses cookies, pixels, and similar tracking technologies to operate the website and deliver advertising. A full description of these technologies is provided in Section 5 of this policy.

f) Voluntarily Submitted Information Any information submitted voluntarily through contact forms, customer surveys, product reviews, or support requests.

2. How We Use Your Information

Information collected by Airlo is used for the following purposes:

• To process, fulfill, and ship orders placed on the website

• To send order confirmations, shipping notifications, and delivery updates

• To process returns, refunds, and warranty claims

• To respond to customer service inquiries and support requests

• To send promotional emails and marketing communications to customers who have opted in

• To personalize the website experience and improve product offerings

• To display relevant advertising on third-party platforms including Meta (Facebook and Instagram) and Google

• To detect, investigate, and prevent fraudulent transactions and chargebacks

• To analyze website traffic and user behavior for performance improvement

• To comply with applicable legal obligations and enforce Airlo's terms and policies

Airlo will not use personal information for any purpose materially different from those described above without providing prior notice and, where required, obtaining consent.

3. How We Share Your Information

Airlo does not sell personal information to third parties. Information is shared only in the following circumstances:

a) Service Providers and Vendors Airlo shares information with trusted third-party service providers who assist in operating the business, including:

• Payment processors (e.g. Stripe, PayPal) for transaction processing

• Shipping and logistics carriers (e.g. UPS, FedEx, USPS) for order fulfillment

• Email service providers for transactional and marketing communications

• Customer support platforms for managing service inquiries

• Analytics providers for website performance monitoring

All service providers are contractually required to handle personal information securely and only for the purposes for which it was shared.

b) Advertising Platforms Airlo shares certain customer data with advertising platforms including Meta (Facebook and Instagram) and Google for the purpose of delivering targeted advertising and measuring ad performance. This may include hashed email addresses, purchase events, and behavioral data collected via tracking technologies. Further details are provided in Sections 5 and 6 of this policy.

c) Legal Requirements Airlo may disclose personal information if required to do so by law, court order, or governmental authority, or if disclosure is necessary to protect the rights, property, or safety of Airlo, its customers, or the public.

d) Business Transfers In the event of a merger, acquisition, asset sale, or business restructuring, personal information may be transferred to the acquiring entity. Customers will be notified of any such transfer via the Airlo website.

4. Data Retention

Airlo retains personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Order and transaction records are retained for a minimum of seven (7) years for accounting and legal compliance purposes.

• Customer support records are retained for up to three (3) years from the date of the last interaction.

• Marketing data is retained until the customer unsubscribes or requests deletion.

• Website usage and analytics data is retained for up to twenty-four (24) months.

Upon expiration of the applicable retention period, personal information is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Airlo uses cookies, web beacons, pixels, and similar tracking technologies on its website. These technologies serve the following functions:

a) Essential Cookies Required for the website to function properly, including maintaining shopping cart contents, processing logins, and enabling secure checkout. These cannot be disabled without affecting website functionality.

b) Analytics Cookies Used to collect information about how visitors use the website, including pages visited, time on site, and traffic sources. Airlo uses Google Analytics for this purpose. Data collected is aggregated and anonymized.

c) Advertising and Retargeting Cookies Used to deliver relevant advertising on third-party platforms and to measure the effectiveness of advertising campaigns. These include the Meta Pixel and Google Ads conversion tracking tags.

d) Managing Cookies Most web browsers allow cookies to be disabled or deleted through browser settings. Customers may also opt out of interest-based advertising by visiting:

• Digital Advertising Alliance: www.aboutads.info/choices

• Network Advertising Initiative: www.optout.networkadvertising.org

• Google Ads Settings: www.adssettings.google.com

Please note that disabling certain cookies may affect the functionality of the Airlo website.

6. Meta Pixel Disclosure

Airlo uses the Meta Pixel, a tracking technology provided by Meta Platforms, Inc., on its website. The Meta Pixel collects data about visitor behavior on the Airlo website, including pages viewed, products browsed, items added to cart, and purchases completed. This data is transmitted to Meta and used for the following purposes:

• To measure the effectiveness of Airlo's advertising campaigns on Facebook and Instagram

• To deliver targeted advertisements to individuals who have visited the Airlo website or expressed interest in similar products

• To build advertising audiences based on behavioral and transactional data

• To optimize ad delivery for customers most likely to complete a purchase

Data collected via the Meta Pixel may be associated with a visitor's Facebook profile if they are logged into Facebook at the time of the visit.

Opting Out of Meta Pixel Tracking Customers may opt out of Meta's use of their data for advertising purposes by:

• Visiting Facebook Ad Preferences at www.facebook.com/ads/preferences

• Using the "Off-Facebook Activity" tool in Facebook account settings

• Installing a browser-based ad blocker or tracking prevention tool

For more information on how Meta handles data collected via the Pixel, please refer to Meta's Data Policy at www.facebook.com/privacy/policy.

7. Customer Rights

Depending on the jurisdiction in which a customer resides, the following rights may be available regarding personal data:

a) California Residents — California Consumer Privacy Act (CCPA)

California residents have the following rights:

• The right to know what personal information has been collected, used, shared, or sold

• The right to request deletion of personal information held by Airlo

• The right to opt out of the sale of personal information (Airlo does not sell personal information)

• The right to non-discrimination for exercising any CCPA rights

To submit a CCPA request, contact Airlo at airlo.support@gmail.com. Requests will be verified and processed within forty-five (45) days.

b) European Union and United Kingdom Residents — GDPR

Residents of the EU and UK have the following rights under the General Data Protection Regulation:

• The right to access personal data held by Airlo

• The right to correct inaccurate or incomplete personal data

• The right to request erasure of personal data ("right to be forgotten")

• The right to restrict or object to processing of personal data

• The right to data portability

• The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact Airlo at airlo.support@gmail.com. Requests will be acknowledged within seventy-two (72) hours and resolved within thirty (30) days.

c) All Customers

Regardless of location, all Airlo customers may:

• Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email communication

• Request a copy of the personal information Airlo holds about them

• Request correction or deletion of personal information

8. Children's Privacy

The Airlo website and products are not directed at children under the age of thirteen (13). Airlo does not knowingly collect personal information from children under 13. If it is discovered that a child under 13 has provided personal information without parental consent, that information will be deleted promptly. Parents or guardians who believe a child has submitted personal information to Airlo should contact airlo.support@gmail.com immediately.

9. Third-Party Links

The Airlo website may contain links to third-party websites, platforms, or services. Airlo is not responsible for the privacy practices, content, or security of any third-party sites. Customers are encouraged to review the privacy policies of any external sites they visit. The inclusion of a link on the Airlo website does not constitute an endorsement of the linked site.

10. Security

Airlo takes the security of personal information seriously and implements appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL (Secure Socket Layer) encryption across the entire website

• Secure, access-controlled servers for data storage

• Limited internal access to personal data on a need-to-know basis

• Regular security reviews and monitoring

While Airlo takes all reasonable steps to protect personal information, no method of transmission over the internet or electronic storage is completely secure. Airlo cannot guarantee absolute security and encourages customers to use strong passwords and exercise caution when sharing personal information online.

11. Changes to This Policy

Airlo reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon publication to the Airlo website. The effective date at the top of this policy will be updated accordingly. Customers are encouraged to review this policy periodically. Continued use of the website following any changes constitutes acceptance of the revised policy.

12. Contact Information

For any questions, concerns, or requests relating to this Privacy Policy or the handling of personal data, please contact:

Airlo Privacy Team Email: airlo.support@gmail.com Hours: Monday through Friday, 9:00 AM to 5:00 PM (EST) Response Time: Within 3–5 business days